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FAQ'S
Do I need a referral to attend Physiotherapy?
You do not need a referral to see a Physiotherapist or Exercise Physiologist. However, if you have a referral from your medical professional or specialist please bring this to your appointment or email us on info@mojophysioco.com. ​
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Do we take private health insurance?
Yes – we take all private health insurances. The coverage depends on your policy and insurance.
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Do we take NDIS/Medicare/Workers compensation?
We do! We take (CDM plans) Medicare, Workers Compensation, NDIS (Self Managed), all Private Health Insurances and specialist referrals.
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What do I need to bring?
If you have any scans or reports related to your injury we would love you to bring them along.
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What should I wear?
Please wear clothes that maximise your comfort and accessibility. If you have an upper body injury we suggest wearing something that can be rolled or removed to show your neck/shoulders/upper back. If you have a lower body injury we suggest bringing shorts.
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Do you take Medicare Enhanced Primary Care Plans? We do! As we are a private clinic all appointments attract the full fee, however the EPC will provide a minimum rebate of $60.35. Please bring your medicare card on the day to ensure your rebate can be processed on-the-spot.
What is Chronic Disease Management (CDM)?
A CDM is a plan prescribed by a General Practitioner for the management of chronic conditions. It prescribed you 5 visits per calendar year, at a partially covered cost through Medicare. Medicare typically covers $54.60 for physiotherapy. As this does not cover the full rate of your service there is a small remaining fee to be paid by the patient.
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Do you offer gym memberships?
Unfortunately not, you are however able to access the gym for a casual rate and this way you would not have to see one of Physio's/exercise physiologists.
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Is there parking?
There is plenty of 2 hour free parking near the clinic on Darling and Wisbeach St. We also have access to underground parking if required, please call ahead to access this parking.
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What is access to the clinic like?
We have 5 internal stairs upon entry. Unfortunately we are not wheelchair accessible, and have no lift access.
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What are the costs?
An initial assessment is $145 and all follow-up consults are $125. This is often reduced with the use of your private health insurance.
Group classes are $70 for a 45 minute class.
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What if I need to cancel?
All cancellations made within 12 hours attract a $50 fee. For more information please see our cancellation policy tab, under About.